Refund Policy
Last updated: 2026
Compliant with the EU Consumer Rights Directive
1. Introduction
This Refund Policy applies to purchases made through suitushop.com, an e-commerce website used to promote and present the SUITU product.
COREBYTE TECH LLC operates this website solely for marketing purposes and is neither the manufacturer, seller, nor fulfillment provider of the product.
All orders, returns, refunds, and customer service matters are handled directly by the merchant or fulfillment partner identified during checkout.
By placing an order, you acknowledge that your purchase agreement is made with the merchant responsible for fulfilling the order, not with COREBYTE TECH LLC.
2. Right of Withdrawal (EU)
Customers within the European Union have the right to withdraw from their purchase within 14 days without providing any reason.
The withdrawal period is 14 days from the day you (or a third party designated by you) receive the goods.
To exercise your withdrawal right, you must contact the merchant (not COREBYTE TECH LLC) using the contact details provided in your order confirmation email.
3. Our 30-Day Satisfaction Guarantee
In addition to your statutory EU rights, the merchant offers a 30-day satisfaction guarantee.
If you are not completely satisfied with SUITU, you may return the product within 30 days of delivery for a full refund.
The product must be returned in its original condition and packaging.
Simply contact the merchant's support team, who will assist you with a quick and straightforward return process.
COREBYTE TECH LLC does not process returns directly and cannot approve or issue refunds.
4. Refund Process
Once the merchant has received and inspected the returned item, you will be notified regarding the approval of your refund.
If approved, the refund will be issued:
- using the same payment method used for the purchase
- within the timeframe specified by the merchant
Refund processing time may vary depending on:
- your bank
- the payment provider
- logistics and processing procedures
COREBYTE TECH LLC does not issue refunds and cannot accelerate refund processing times.
5. Non-Returnable Items
Returns may be refused if:
-the item shows signs of use or damage
- original packaging or accessories are missing
- the product is returned after the 30-day return period
- hygiene or safety restrictions apply (in rare cases)
The final decision regarding return eligibility is made by the merchant.
6. Incorrect, Defective, or Damaged Products
If you receive a product that is:
- defective
- damaged
- incorrectly delivered
please contact the merchant immediately using the contact details provided in your order confirmation.
The merchant will provide appropriate assistance, which may include replacement, return instructions, or a refund, depending on the situation.
COREBYTE TECH LLC is not responsible for product quality, replacements, or logistics.
7. Return Shipping Costs
Return shipping conditions are determined by the merchant's return policy.
The merchant will inform you whether:
- return shipping costs must be paid by the customer, or
- the merchant covers the return shipping costs.
8. Order Cancellation
If you wish to cancel your order before it has been shipped, please contact the merchant immediately.
COREBYTE TECH LLC cannot modify or cancel orders.
9. Contact Information
For product returns, refunds, replacements, or delivery inquiries:
➡ Please contact the merchant or fulfillment provider listed in your order confirmation email.
For questions related to this Refund Policy or the website suitushop.com, please contact:
COREBYTE TECH LLC
Hoża 86, Unit 210
00-682 Warsaw, Poland
Email: support@suitushop.com
Note: This email address is not intended for product returns or refund requests.
